Order Processing
Orders are generally processed within 2–3 business days after payment is confirmed. Processing time is separate from shipping time. Orders are not guaranteed to ship the same day they are placed.
United States Shipping
For products shipping from the United States, delivery is generally estimated at:
- Processing: 2–3 business days
- Shipping: approximately 2–5 business days
- Estimated total: approximately 4–8 business days from the order date
Free standard U.S. shipping is available on orders of $50 or more. Orders below the free-shipping threshold will see the available shipping rates at checkout. Shipping charges may vary based on the order, destination, and package weight.
Overseas-Shipping Products
Some products ship from overseas. For those products, delivery is generally estimated at:
- Processing: 2–3 business days
- Shipping: approximately 10–14 business days
- Estimated total: approximately 12–17 business days from the order date
The applicable shipping options, rates, and estimated delivery information are shown at checkout.
Tracking
When tracking information is available, it will be sent to the email address provided with the order. Tracking updates may take some time to appear after the carrier receives the package.
Delays
Delivery estimates are not guarantees. Carrier delays, weather, holidays, customs processing, incorrect addresses, and other events outside our reasonable control may delay delivery. If your order appears delayed or tracking has not updated, contact us at hello@jerrysapparel.shop with your order number.
How Do You Ship Packages?
Products may ship from the United States or from an overseas fulfillment location, depending on the product. If an order contains products from different locations, items may arrive in separate packages.
Available shipping methods, rates, and estimated delivery times are shown at checkout. Some products may have longer delivery estimates because of their fulfillment location.
For international orders, the customer is responsible for any customs duties, import fees, taxes, or other charges assessed by the destination country unless applicable law states otherwise. These charges are not included in the product price or shipping charge unless specifically stated at checkout. Contact your local customs office for information about possible fees before placing an international order.
Jerry’s Apparel does not control customs decisions or the amount of any import charges and cannot guarantee when a package will be released by customs.
How Long Does Shipping Take?
Delivery times depend on the product’s fulfillment location.
Products shipping from the United States:
- Processing: 2–3 business days
- Shipping: approximately 2–5 business days
- Estimated total: approximately 4–8 business days from the order date
Products shipping from overseas:
- Processing: 2–3 business days
- Shipping: approximately 10–14 business days
- Estimated total: approximately 12–17 business days from the order date
These are estimates, not guaranteed delivery dates. Carrier delays, holidays, weather, customs processing, incorrect addresses, and other events outside our control may affect delivery times. The shipping option and estimated delivery information available for your specific order will appear at checkout.
Do We Provide Tracking Information?
Yes. When your order ships and tracking information is available, we will send the tracking details to the email address provided with your order. Orders containing products from different fulfillment locations may receive more than one tracking number.
My Tracking Says “No Information Available at the Moment”
Tracking information may not appear immediately after a tracking number is created. Please allow approximately 3–5 business days for the carrier’s tracking system to begin showing updates.
If tracking still has not updated after that time, contact us at hello@jerrysapparel.shop with your order number and tracking number.
Multiple Shipments
Items in the same order may ship separately when they are fulfilled from different locations. We cannot always combine these packages into one shipment, but tracking information will be provided for each shipment when available.
Shipping Method
At Jerry's apparel, we understand the importance of getting your order to you quickly and securely. That's why we offer a variety of delivery services to meet all needs. Whether you need ground shipping, express delivery, or expedited shipping, we have you covered. All orders are shipped within 48 hours and our team is always here to answer any questions you may have about your shipment.
Shopping with Jerry's apparel is easy and secure, but it’s important that your address is complete and properly submitted when you place your order. Please double check to make sure everything is correct before submitting your purchase, so that you can have a seamless delivery experience. Thank you for shopping with us!
Shopping online is easy, but making sure the delivery goes as smoothly as possible can be a challenge. To make sure your order arrives at just the right place, you need to provide extra information about your delivery address. That's why we offer all customers the ability to add additional details such as suite numbers, apartment numbers, floor numbers and other critical information that will ensure your package is delivered without any delays or issues. Make sure to include this information when submitting your order for even faster service and improved peace of mind.
Ensure your package is delivered on time with the : If Additional Information is Required from Jerry's apparel then you can avoid delay charges by taking advantage of this service.
If you need to change the shipping address of your package while it is in transit, you should contact the shipping carrier directly. Depending on their policies and procedures, they may allow you to make a change for an additional fee or require specific documentation. Speak with their customer service to learn more about how to change a shipping address with your order.
Return to Sender or Undeliverable Packages
Customers are responsible for providing a complete and accurate delivery address. If a package is returned to sender or marked undeliverable because of an incorrect or incomplete address, customer refusal, or another delivery issue caused by the customer, Jerry’s Apparel will issue a refund to the original payment method after the package is received back.
A $25 restocking fee will be deducted from the refund for packages returned for these reasons. This fee is separate from the standard return policy and does not apply to ordinary approved returns submitted within 7 days of delivery.
With Jerry's apparel residential delivery service, you can have packages delivered right to your doorstep without the need for a signature. Our standard delivery service is fast and reliable, with packages typically arriving within 5-7 from USA, and from overseas 12-15 business days. Once your package has been delivered, we are not responsible for any lost packages. Rest assured that we will do our best to ensure your package arrives safely and on time!
Order and Shipping Questions
Orders are generally processed within 2–3 business days after payment is confirmed. We do not guarantee same-day processing based on the time an order is placed.
Shipping options and rates are shown at checkout. Free standard U.S. shipping is available on orders of $50 or more. Orders below the free-shipping threshold will see the available rates at checkout.
Tracking information is sent when it becomes available. Customers are responsible for providing a complete and accurate delivery address. International customers may also be responsible for customs duties, import fees, and taxes assessed by the destination country.
For questions about an order, shipping, delivery, or a return, contact hello@jerrysapparel.shop with your order number.
Changes To An Order Already Placed
If you need to correct an order, shipping address, product, size, or quantity, contact us as soon as possible at hello@jerrysapparel.shop with your order number and the requested change.
We will review the request, but changes are not guaranteed. Once an order has entered processing or has shipped, we may be unable to change or cancel it. If the order has already shipped, address changes may only be possible through the shipping carrier and may involve additional requirements or fees.
If an order cannot be changed or canceled, you may request a return after delivery according to our Return and Refund Policy.
Holiday Shipping
Holiday delivery dates are estimates and are not guaranteed. Processing and shipping times vary based on the product’s fulfillment location, destination, shipping method, carrier delays, weather, holidays, and customs processing.
For the best chance of receiving an order before a holiday, place your order as early as possible and review the estimated delivery information shown at checkout. Overseas-shipping products generally require more time than products shipping from the United States.
Jerry’s Apparel cannot guarantee delivery by December 25 or any other specific holiday date unless a guaranteed service is specifically shown at checkout.
P.O. Box Addresses
Jerry’s Apparel currently cannot ship orders to P.O. boxes. Please provide a complete physical street address, including any apartment, suite, floor, or unit number, where the carrier can deliver the package.
Orders submitted with a P.O. box may be delayed or returned to sender. If you need help confirming whether an address is deliverable, contact us at hello@jerrysapparel.shop before placing your order.
