Returns Policies
Shop with confidence knowing your purchase is protected by our Return Policy. We stand behind all products we sell and strive to offer you the best shopping experience possible. If for any reason you are not satisfied with your purchase, simply return it to us WITHIN 7 DAYS OF DELIVERY in its original, unused condition for a full refund. Please note that clearance items or items marked Final Sale are non-refundable.
For any approved return, including a normal, incorrect, or damaged item, Jerry’s Apparel will provide a return shipping label. The cost of the shipping label will be deducted from the refund issued to the original payment method after the return has been received and processed.
In the meantime you wishes to get a different size or product altogether, you can place the order at your expense for a product in another size. We believe this will improve the experience for our customers.
At Jerry's apparel, we strive to be the best partner for our business. Our goal is to provide you with excellent customer service. With our Customer Support team always ready via the chat 9 to 5 / 7 Days or our Email: Hello@jerrysapparel.shop to answer any questions you may have about returns, we are committed to providing a great shopping experience. We thank you for your continued support and for coming along on our journey!
If you receive a wrong item or a damaged item, please don't hesitate to reach out to us at Hello@jerrysapparel.shop with photos of the wrong/damaged item and our friendly team will work on resolving it for you quickly and efficiently. We offer refunds to all our customers who receive the wrong items or damaged items and we assure you that your satisfaction is of utmost importance to us!
Ensure you get the item that's right for you with our Shipping and Handling Fees Return Policy. All items come with a “Do Not Remove” tag attached — this tag must stay in place if you wish to return the item. Read the fine print before removing the tag from your new purchase, as items without this tag are not eligible for a refund. We want to make sure you're completely satisfied with your item before removing this important tag.
Ensure you're getting the perfect look with items marked Sale, Final Sale and clearance. This specially priced merchandise is non-returnable so if you’re not sure about your purchase, please consider ordering a different item that can be returned if needed. Shop now for the best selection before it’s gone!
* Also For sanitary reasons, we are unable to accept items " Bodysuits " returns are not permitted.
Ship it Back to Us
After your return is approved, Jerry’s Apparel will provide a return shipping label and return instructions. Attach the label to your package, drop it off at the designated carrier location, and keep the return tracking information.
The cost of the return shipping label will be deducted from your refund. After we receive and process the return, the eligible refund, including the original shipping charge, will be issued to the original payment method. Please allow up to 10 business days for the refund to appear, depending on your financial institution.
Incorrect, Missing, or Damaged Items
If your order contains an incorrect item, a missing item, or an item that arrives damaged, contact Jerry’s Apparel within 7 days of delivery at hello@jerrysapparel.shop. Include your order number and, when applicable, photographs of the item, packaging, shipping label, and packing slip.
Please keep the original packaging and do not send anything back until our customer-service team provides instructions.
For an approved return of an incorrect or damaged item, Jerry’s Apparel will provide a return shipping label. The cost of the return shipping label will be deducted from the refund issued to the original payment method after the return is received and processed.
For a missing item, we will review the order and delivery information and provide the appropriate resolution under this Return and Refund Policy.
Exchanges and Defective Items
Jerry’s Apparel does not offer exchanges. If you need a different size, color, or product, submit a return request within 7 days of delivery and place a new order separately. New orders are subject to product availability and current pricing.
If you receive an item that is incorrect, damaged, defective, or misprinted, contact us within 7 days of delivery at hello@jerrysapparel.shop. Include your order number and photographs of the item, packaging, shipping label, and any visible damage when applicable.
Do not send the item back until our customer-service team provides instructions. For an approved return, Jerry’s Apparel will provide a return shipping label. The cost of the shipping label will be deducted from the refund issued to the original payment method after the return has been received and processed.
International Returns
International customers must contact Jerry’s Apparel at hello@jerrysapparel.shop within 7 days of delivery to request a return. Include your order number and keep your order confirmation or other proof of purchase.
For an approved return, Jerry’s Apparel will provide a return shipping label and instructions. The cost of the return shipping label will be deducted from the refund.
After the return is received and processed, the eligible refund, including the original shipping charge, will be issued to the original payment method minus the return-label cost. Processing times may vary depending on your financial institution.
Return Tracking and Refund Timing
After a return is approved, Jerry’s Apparel will provide return instructions and a return shipping label with tracking information. Keep the tracking number and drop-off receipt until your return has been received and your refund has been processed.
If you did not receive your return tracking information or have questions about the return shipment, contact us at hello@jerrysapparel.shop and include your order number.
Returns must be requested within 7 days of delivery and must meet the conditions in this Return and Refund Policy. After the return is received and processed, the eligible refund, including the original shipping charge, will be issued to the original payment method minus the return-label cost. Please allow up to 10 business days for the refund to appear, depending on your financial institution.
We may update this Return and Refund Policy from time to time. Any changes will be posted on this page and will apply to returns requested after the updated policy becomes effective.
